Category: Dental Office Tips

The Danger of Ignoring Dental Patient Complaints

dental patient complaints

One thing every dentist will do well to remember is that dental patients are customers. As such, they have certain needs that extend beyond the treatment you provide to them. As customers, patients want to be treated to positive experiences, and they want to feel like any complaints or issues they have are being addressed. Most times, these […]

The Most Effective Ways to Improve Dental Patient Satisfaction

dental patient

Patient satisfaction is undoubtedly one of the most important things any dental practice can focus on and devote time to improving. Patient satisfaction can help you grow your business, retain patients and obtain positive reviews that encourage even more patients to try out your dental practice for their next cleaning or procedure. Patient satisfaction comes in many forms, […]

Easy Ways to Clean and Disinfect Dental Facilities

clean dental office

While healthcare facilities and professionals — including dentists, orthodontists and oral surgeons — have long understood the importance of keeping their facilities clean, nationwide awareness and current events have shown a spotlight on this important facility management issue. Now more than ever, it’s important for dental care professionals to focus on keeping their facilities clean and ensuring their patients are safe from harmful […]

How to Position and Treat Dental Patients with Disabilities

diversity and inclusion

Treating patients with physical and development disabilities is a challenge for any dental practice. Every dental patient is different, this is especially true for patients with special needs. Some will have physical limitations that prevent them from being positioned in certain ways, which can make treating them difficult and uncomfortable. Other patients will have development […]

How to Work with Dental Patients Who Don’t Confirm Appointments

calendar

Even dental offices that have no problem getting and retaining new patients struggle with one thing: the everlasting problem of patients who schedule appointments and then fail to show up. It’s a problem that not only wastes the time of dental staff, it also prevents other (paying) patients from getting treatment. There’s another albeit smaller […]